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Academic Division

Students and staff at a busy recruitment event

Education Services is part of the University’s professional services and we provide support to students and staff across the University and Colleges.

Our primary objective is to support the provision of a high-quality educational experience for all students studying at the University by:

  • empowering students to make informed choices before applying
  • assisting students in succeeding in their studies
  • enabling students to develop themselves for their lives beyond university

The Education Services Senior Leadership Team (SLT) provides strategic and transformational leadership. The SLT oversees the continued high standard delivery of specialist and core administration and knowledge-based services across the University.

Our departments

There are four departments within Education Services:

  • Student Admissions and Access - attracts and supports the admission of a diverse body of undergraduate and postgraduate students and equips them with the skills and capacity to successfully transition into their chosen subject discipline.
  • Student Support - makes Cambridge accessible, promotes and facilitates wellbeing, and provides support for students when they need it.
  • Education and Student Outcomes - supports enhancement and assures the quality of undergraduate and postgraduate education across the collegiate University.
  • Student Administration - manages the administration of a student’s journey, from registration to student progression, examination and graduation.

Meet the Senior Leadership Team

Photo of Alice Alice Benton
Head of Education Services

Photo of Mike Mike Nicholson
Deputy Head of Education Services (Student Admissions and Access)
Director of Recruitment, Admissions and Participation

Student Admissions and Access

Photo of Catherine Catherine Fage
Deputy Head of Education Services (Student Administration)

Student Administration

Photo of Natalie Natalie Acton
Deputy Head of Education Services (Student Support)

Student Support

Photo of JennyJenny Blakesley
Deputy Head of Education Services (Education and Student Outcomes)

Education and Student Outcomes


Education Services Support Team

The Education Services Support team provides finance, HR and operational services to all teams in Education Services.

The team also supports the Education Services Senior Leadership Team.

How to find us

Education Services is based in the Student Services Centre:

Student Services Centre
New Museums Site